Dental health in 2020
As the world shifts its attention towards healthier diets and active lifestyles, people have also begun showing greater interest in their oral health. The routinely check-ups that were once considered a burden have been replaced with informative and engaging consultations and the relationship between dentists and patients has evolved significantly. In fact, many patients would consider their dentist as a friend, accompanying them on their journey to a better smile. Influencers were also quick to jump on this bandwagon and can often be seen posting about their dentist visits on their Snapchat and Instagram stories to keep their followers updated.
The Customer Experience
Regardless of where the recent dental trends originated, one thing is for sure: expectations from dentists are at an all-time high. As a result, dental centres are doing all they can to accommodate for such heightened expectations. Montrose Family Dental is a dental clinic which has taken a holistic approach to the dental experience for over 30 years. They were quick to realise that a patient’s visit is about much more than just their treatment. The patient expects quality and comfort from the moment they step inside the clinic, and here, that is exactly what they get. Aside from this, patients look for clear two-way communication. They want to share their problems and hear solutions and so it is increasingly important for dentists to have impeccable interpersonal skills.
Education comes first
With patients displaying greater interest in their dental hygiene, dentophobia (definition: fear of dentists) seems to be a thing of the past. Nowadays, people like to research the different options for cosmetic treatments to help them achieve that picture-perfect smile. Many patients will also show interest in the mechanism of different dental procedures for which there is a variety of material online, including YouTube animations, which explain the topics in depth. It is crucial that dentists take advantage of this interest to help educate individuals on how to properly care for their teeth. As the saying goes: ‘prevention is better than cure’.
What comes next?
Advancements in technology have paved the way for unique and innovative solutions to age-old problems. The dental industry has also benefited immensely from the latest technology but there is still much more to come. Artificial intelligence, laser technology and 3D-printing are just some of the exciting upgrades you can expect to see during your future visits to the dentist.
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